Vi ansætter kundesupport til smukke Sofia!
Are you ready to take the next step in your career?
If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria!
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate!
As a Customer Support Analyst in a Fintech Account with Danish and English, you will:
Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units.
Assist customers through multiple channels, including phone, email, chat and online customer service inquiries.
Identify and assess customer needs to achieve satisfaction and long-term resolution.
Provide empathetic and professional service on client’s request using the required tools.
We are looking for:
Fluency in Danish and English - C1/B2-equivalent.
Ability to perform well in a dynamic environment.
Excellent customer service and communication skills.
We Offer:
Sofia 😍
Sofia 😍
Fully paid training.
Stable job and career development opportunities.
Attractive salary.
Additional health insurance.
50+ benefits and services to choose from.
Positive international working environment.
Support and learning.
Employee referral bonuses.
Assistance with relocation for candidates residing outside Bulgaria.
At TELUS International Bulgaria, we care deeply about our employees’ well-being, invest in their growth, and foster a fun and collaborative work environment.
Note
This job opportunity requires you to relocate to Sofia, Bulgaria (if you do not already live there).
Only shortlisted candidates will be contacted.
Interested?
Ready to take the next step? Apply now and be a part of our success story!👇
Interested but not 100% sure if you should apply?
Telus International Bulgaria
🤖AI Data Solutions
🤖AI Data Solutions
TELUS International Bulgaria is a publicly traded company (NYSE and TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members.
The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more.
The company’s primary focus is strict adherence to all our clients; procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
TELUS International values people diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.
More info:
Where are we? 📍
Leveomkostninger i Sofia
For at give dig et indtryk af leveomkostningerne i Sofia har vi samlet tal fra Numbeo. Vi anbefaler altid, at du kigger på leveomkostnings-indekser, når du planlægger at flytte til et nyt land.
*Tallene er estimerede og kan variere afhængigt af forskellige faktorer.
**Valuta i Bulgarien: Bulgarsk lev (BGN)
🍣 Måltid på en billig restaurant: 20,00 лв
☕ Cappuccino (restaurant): 3,06 лв
💧 Vand (0,33 l flaske på restaurant): 1,33 лв
🍺 Lokal øl (0,5 l): 1,67 лв
🍷 Flaske vin (mellemklasse): 12,00 лв
💧 Vand (1,5 l flaske i butik): 1,13 лв
🏠 Husleje pr. måned for lejlighed (1-værelses):
I centrum: 824,60 лв
Udenfor centrum: 621,40 лв
🚎 Enkeltbillet (offentlig transport): 1,60 лв
🚕 Taxa pr. km (normal takst): 1,07 лв
⛽ Benzin (1 liter): 3,08 лв
💪 Fitnesscenter, månedsabonnement: 56,19 лв
🌐 Internet (60+ Mbps, ubegrænset data, pr. måned): 22,49 лв
Om Sofia
Sofia er kendt for sin kulturelle mangfoldighed, sit moderne udseende og det store udvalg af oplevelser, som byen tilbyder – herunder musik- og teaterfestivaler under åben himmel, spændende gallerier, historiske museer, hyggelige restauranter og livlige natklubber.
Denne hurtigt voksende metropol ligger smukt ved foden af Vitosha-bjerget, hvor naturelskere ofte kan findes på vandreture eller på ski i vintersæsonen. Derudover ligger Sofia kun cirka 300 km fra Middelhavet, hvilket giver nem adgang til smukke strande.
Bulgariens overkommelige livsstil byder på et væld af muligheder for både arbejde og fritid!
Tilmeld dig nyhedsbrevet!
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